Frequently Asked Questions


What is Canvas? How is it different from Chalk?
Canvas is a learning management system like Chalk. It has all of the core functionality found in Chalk, but each system operates under a different paradigm. Chalk is instructor-centered and focuses on document distribution; Canvas, a Web 2.0 platform, emphasizes the student experience and focuses on instructional interaction and collaboration. See Chalk-to-Canvas: Similarities and Differences (PDF) for 5 differences instructors need to be aware of and a Chalk-to-Canvas feature comparison chart.
Why have we moved to Canvas?

Chalk served the campus well for 18 years. However, the academic use of technology has changed over time, and a modern LMS is expected to support more, and increasingly complex, activities in a user-friendly environment.

In light of this, IT Services collaborated with the Board of Computing Activities and Services (BCAS) to bring together an LMS Review Faculty Committee to recommend a direction for the next LMS for the campus.  After careful analysis of UChicago’s needs, review of the current learning management system landscape, and receiving feedback during the Canvas pilot that encompassed 65 courses, 86 instructors, and 2420 students from Fall 2014 to Fall 2015, Canvas was selected as our new LMS for the benefits it provides, including:

  • A modern and uncluttered interface
  • Easy to use, intuitive features
  • Improved mobile experience
  • Better collaboration features through Google Docs and UChicago Box integration
  • Robust environment for content authoring

Getting Started

How do I get started with Canvas?
You can get started with Canvas in a number of ways:
  1. If you are teaching next quarter, go to and click on Request your Canvas Course Site Now.
  2. Email to request a test course if you want to try Canvas out but aren’t teaching next quarter. Discover and try out tools before you use them in your real course; migrate your Chalk course content over so that you have them for future reference.
  3. Take the self-paced Learn Canvas 2018 course for instructors from (CNetID login).
  4. Attend one of our upcoming workshops or walk-in sessions.
  5. Schedule a consultation to help evaluate your course and identify strategies to best leverage Canvas’ functionality.
NOTE:  Faculty using Canvas in Booth, Law and Pritzker are being supported by their local support staff.  Check with them to find out more about your transition timeline and support.
What type of support is available during the transition to Canvas?
To help faculty, instructors and students transition to Canvas, we are providing workshops and support in a variety of formats:

We will also be reaching out to academic departments to offer departmental demos/workshops. Visit our Workshop Schedule page for the calendar and sign-up information. Descriptions of each workshop offered can be found on our Workshop Descriptions page.

Access and archiving

How long can I retain access to student grades, discussions, etc. in Chalk?

Beginning in summer 2017, no new for-credit course sites have been created in Chalk. Instructors and students will retain access to Chalk for reference through autumn 2018. We began the transition for non-credit and organizational sites in autumn 2017.

After autumn 2018, all student data (including grades and assignment submissions) will be inaccessible. Instructors may request a copy of their course material (primarily announcements, course files, and quizzes) by emailing with the course number, course title, course section number(s), academic year and quarter. However, students should download their material before Chalk is decommissioned.

Instructors and students with incomplete grades for courses in Chalk should also make appropriate arrangements to save course material, submitted work, and any other relevant material before access to Chalk ends. Students can check their final grades for all courses at

Will Chalk material be archived?
Instructors will retain access to Chalk for reference through autumn 2018. Afterwards, Chalk courses will be archived. We highly recommend that you migrate your Chalk content to Canvas while you have access to Chalk for reference since there is no clean one-to-one migration between the systems. If you are concerned about your content in Chalk, please request a consultation for a consultation and recommendations.

Content Migration

How do I copy course materials from Chalk into Canvas?
You can follow our Chalk-to-Canvas Migration handout (PDF) to learn how to migrate your course content into Canvas. In general, we recommend downloading your course contents into your computer and rebuild your Canvas course site from scratch as it prompts instructors to make full use of Canvas’ functions and capabilities. If you need further assistance, you can come to our Canvas Walk-In Sessions at the TechBar or request an individual consultation.
What will happen to all the video and audio files I uploaded to Chalk?
If your files are uploaded to Kaltura, they will automatically be available in Canvas. If you uploaded them as files, you should download them with other course documents and reupload them to Canvas.

Teaching with Canvas

How do students know where to find their course sites?
Be sure to publish your course by going to Course Home and clicking the Publish button on the right. Students can only view course sites and course content items that are published. After your course site is published, it will appear on enrolled students’ Canvas dashboards. We also suggest that you include the course URL in your syllabus and initial email to your class. Students and instructors can always log into Canvas by visiting and clicking on the “Login with CNetID” button in the header.

Organization Sites

What about my organization sites on Chalk?
Migration for organizational sites took place during the 2017-2018 academic year. Note that all material in Chalk must be migrated by the end of Autumn 2018. If you have questions about migration, please email us at
If you would like to request a new organizational site, see the information on our Organization Site page.

Remote Teaching

Where can I find more information on remote teaching with Zoom?
You can find more information on remote teaching with Zoom and register for training at the Teaching Remotely site. The Using Zoom for Remote Teaching FAQ addresses the features of Zoom and settings recommended for remote teaching as well as other frequently asked questions.